ChargePoint appoints Jaser Faruq to lead product innovation and software strategy, strengthening its leadership in EV charging technology.
ChargePoint , a global pioneer in electric vehicle (EV) charging solutions, has announced the appointment of industry veteran Jaser Faruq as its new Chief Product and Software Officer. This strategic leadership addition marks a significant step forward for the company as it continues to accelerate innovation across hardware, software, and services to power the next generation of eMobility worldwide.
In his new role, Faruq will oversee ChargePoint’s global product management and software development organizations. He will be responsible for shaping and executing the company’s product vision, driving innovation across its expanding portfolio of charging hardware and cloud-based software solutions. His mandate includes delivering scalable, intelligent, and future-ready technologies designed to meet the evolving demands of EV drivers, fleet operators, site hosts, utilities, and automotive manufacturers.
Strengthening Product and Software Leadership
The EV charging ecosystem has grown increasingly complex as adoption rises across consumer, commercial, and fleet segments. Charging networks must integrate seamlessly with electrical infrastructure, renewable energy sources, battery storage, grid management systems, and connected vehicles. At the same time, customers expect intuitive digital experiences, reliable hardware performance, and real-time visibility into charging operations.
Recognizing these challenges, ChargePoint has positioned product and software innovation at the center of its long-term growth strategy. By bringing Faruq onboard, the company reinforces its commitment to delivering fully integrated solutions that combine intelligent software platforms with advanced charging hardware.
Faruq brings extensive experience in electrification, distributed energy, and digital platforms. Most recently, he held a leadership role at Schneider Electric, where he led the company’s North American electrification businesses. In that capacity, he oversaw a broad portfolio that included EV chargers, residential and commercial batteries, and smart electrical panels. His leadership helped integrate energy management technologies with digital platforms to create smarter, more efficient energy ecosystems.
In addition to operational leadership, Faruq played a key role in managing strategic acquisitions. During his tenure at Schneider Electric, he oversaw the acquisition of EnergySage, a leading clean energy marketplace connecting homeowners with solar installers, as well as Qmerit, a prominent EV charger installation platform. These acquisitions strengthened Schneider Electric’s ability to offer end-to-end electrification solutions, from energy procurement to installation and ongoing management.
Prior to Schneider Electric, Faruq led the residential energy business at Tesla, where he oversaw products that integrated solar energy, battery storage, and smart home energy management systems. His experience at Tesla provided him with deep insight into the intersection of automotive electrification, renewable energy integration, and consumer-centric product development.
Driving the Future of eMobility
The EV industry has reached a pivotal inflection point. Global adoption continues to expand rapidly as governments, automakers, and consumers push toward decarbonization and transportation electrification. However, scaling EV infrastructure remains one of the most critical challenges to widespread adoption.
Charging infrastructure must not only expand in volume but also evolve in intelligence. The future of EV charging will rely heavily on advanced software platforms capable of load balancing, energy optimization, predictive maintenance, grid responsiveness, and seamless payment processing. Software-defined charging networks will play a central role in enabling vehicle-to-grid capabilities, renewable energy integration, and data-driven operational insights.
Faruq emphasized the importance of tightly integrated ecosystems when discussing his new role.
EV charging is a nuanced ecosystem in which software, hardware, and services must work together seamlessly in order to deliver a spectacular driver experience,” Faruq stated. ChargePoint is uniquely positioned to deliver this at scale, and I’m eager to lead the team developing the next generation of charging solutions.”
Under his leadership, ChargePoint aims to deepen its focus on:
- Intelligent cloud-based charging management platforms
- Enhanced driver-facing mobile and in-vehicle integrations
- Fleet and commercial charging optimization tools
- Advanced energy management and grid-interactive capabilities
- Scalable hardware architectures designed for global markets
CEO Perspective and Strategic Alignment
ChargePoint’s CEO, Rick Wilmer, highlighted Faruq’s rare combination of strategic vision and operational execution.
“We are thrilled to welcome Jaser Faruq to ChargePoint as our Chief Product and Software Officer,” Wilmer said. “Jaser brings a rare combination of product leadership, customer-centric thinking, and deep industry expertise that will be instrumental in shaping our future as we continue to drive innovation as a top priority. His leadership will help accelerate our roadmap, strengthen execution, and deliver even greater value to our customers and partners worldwide.”
Wilmer’s comments underscore ChargePoint’s broader transformation strategy. As competition intensifies across the EV charging market, differentiation increasingly depends on software capabilities, network reliability, and customer experience rather than hardware alone. By strengthening its product leadership, ChargePoint is positioning itself to compete aggressively in both public and private charging markets.
ChargePoint’s Market Position and Global Footprint
Founded in 2007, ChargePoint established itself as an early innovator in EV charging infrastructure—well before electric vehicles reached mainstream adoption. Over nearly two decades, the company has built one of the most extensive charging networks in North America and Europe.
Today, ChargePoint connects drivers to more than 1.3 million public and private charging ports worldwide. Its network supports residential charging, workplace charging, retail and hospitality installations, fleet depots, and highway corridor fast-charging stations.
The company has facilitated more than 16 billion electric miles driven, reflecting its significant contribution to greenhouse gas emissions reduction and sustainable transportation adoption. These achievements position ChargePoint as a foundational player in the electrification ecosystem.
Unlike companies that focus solely on hardware manufacturing, ChargePoint delivers comprehensive solutions spanning:
- Charging station hardware
- Cloud-based network management software
- Subscription-based services
- Data analytics and reporting tools
- Installation and support services
This integrated model enables charging station owners and operators to monitor usage, manage pricing, optimize energy consumption, and ensure system uptime through proactive maintenance.
Addressing Industry Challenges
The EV charging sector faces several ongoing challenges, including:
- Grid capacity constraints
- Demand variability
- Interoperability across vehicle brands
- Payment standardization
- Hardware reliability in diverse climates
- Rapidly evolving regulatory frameworks
Faruq’s background in electrification and digital transformation is expected to strengthen ChargePoint’s ability to address these complexities. His experience integrating distributed energy resources, digital platforms, and installation ecosystems aligns closely with the needs of a rapidly maturing EV market.
As EV adoption expands globally, infrastructure must scale in tandem. This includes not only increasing the number of chargers but also enhancing their intelligence and resilience. Advanced diagnostics, remote monitoring, firmware updates, and AI-driven analytics will be critical to ensuring uptime and delivering consistent driver experiences.
Expanding Across North America and Europe
ChargePoint’s strategic focus includes deepening its presence across North America and Europe while expanding enterprise partnerships with automotive manufacturers, fleet operators, and commercial real estate owners.
In Europe, tightening emissions regulations and urban electrification initiatives are accelerating demand for public and workplace charging infrastructure. Meanwhile, North America continues to benefit from federal and state-level investments aimed at expanding EV networks and supporting domestic electrification initiatives.
ChargePoint’s flexible, software-first architecture allows it to adapt to regional regulatory requirements, payment systems, and grid standards—capabilities that Faruq’s global experience will further enhance.
A Vision for Sustainable Transportation
Beyond commercial growth, ChargePoint remains committed to its broader mission of enabling the electrification of transportation to combat climate change. By facilitating billions of electric miles driven, the company plays a meaningful role in reducing carbon emissions from the transportation sector—one of the largest contributors to global greenhouse gas emissions.
The integration of smart charging with renewable energy and energy storage systems will become increasingly important in achieving climate targets. ChargePoint’s evolving product roadmap aims to support bidirectional charging, renewable energy optimization, and grid-responsive technologies that maximize environmental impact.
