InterSystems Launches HealthShare AI Assistant, Bringing Conversational Intelligence to Healthcare Data and Clinical Decision-Making
InterSystems, a global leader in creative data technology that powers more than one billion health records worldwide, today announced the launch of InterSystems HealthShare® AI Assistant, an innovative generative AI capability designed to transform how healthcare professionals access, interpret, and act upon clinical data.
Built on the trusted foundation of the InterSystems HealthShare Unified Care Record (UCR), the new AI Assistant introduces a secure, conversational interface that enables clinicians, case managers, and administrators to query, summarize, and navigate vast, complex patient histories using natural language prompts. By combining Generative AI with interoperable data aggregation, HealthShare AI Assistant empowers users to retrieve meaningful insights quickly—streamlining workflows, improving data comprehension, and enhancing care quality.
Bringing Conversational Intelligence to Healthcare
Healthcare organizations are inundated with information. From lab results and imaging reports to physician notes and hospital discharge summaries, patient data is scattered across numerous systems and formats. Clinicians often spend precious time searching for the right details rather than focusing on patient care.
The HealthShare AI Assistant addresses this long-standing challenge by using conversational intelligence to bridge the gap between data and decision-making. Through an intuitive chat interface, users can simply ask questions in plain language—such as “What medications has this patient been prescribed over the last year?” or “Summarize the recent cardiology notes”—and instantly receive accurate, contextually relevant summaries with full traceability back to the original data sources.
AI in healthcare must be grounded in trust, interoperability, and reliable data,” said Don Woodlock, Head of Global Healthcare Solutions at InterSystems. “With HealthShare AI Assistant, we’re giving healthcare professionals a faster and safer way to access the information they need, right from within their existing workflows. It’s about reducing cognitive burden, improving efficiency, and letting clinicians focus on caring for patients.
A Secure and Integrated AI Experience
Unlike standalone AI tools that require external data uploads or disrupt existing clinical systems, the HealthShare AI Assistant operates entirely within the HealthShare ecosystem. It integrates directly with the HealthShare Clinical Viewer and Navigation Application, ensuring that users never need to leave their workflow to interact with the assistant.
The platform combines trusted interoperability infrastructure with modern AI analytics, delivering an experience that is both clinically responsible and technically seamless. HealthShare’s extensive governance and data management framework ensures that every AI-driven insight remains secure, transparent, and auditable.
Key Capabilities of HealthShare AI Assistant
The HealthShare AI Assistant introduces a range of innovative capabilities designed to enhance the way healthcare organizations manage and consume information:
1. Conversational Chat Interface
Users can ask questions or request summaries using natural language, making complex data retrieval as simple as a conversation. The system provides concise, context-aware answers tailored to each user’s role and data permissions.
2. Pre-Built and Custom Prompts
HealthShare AI Assistant comes equipped with clinically curated prompts that address common healthcare queries, while also allowing institutions to develop customized, role-based prompt sets—ensuring that the AI adapts to organizational workflows and compliance needs.
3. Source Traceability
Transparency is paramount in clinical environments. Each AI-generated response includes direct source citations that trace the summarized information back to its verified record of origin. This feature promotes clinical trust and supports auditability, giving users confidence in the accuracy and reliability of the data.
4. Seamless Workflow Integration
The assistant is embedded natively within existing HealthShare applications, ensuring that clinicians and administrators can use AI assistance without disrupting their daily routines. Users can view AI-generated insights directly alongside original health record entries, fostering context-driven decision-making.
5. Comprehensive Governance and Security
HealthShare AI Assistant upholds InterSystems’ long-standing commitment to data integrity, privacy, and compliance. With configurable data profiles, role-based access controls, and full audit tracking, the platform supports safe and responsible AI use that aligns with regional and international healthcare regulations, including HIPAA and GDPR.
Transforming Clinical Workflows Through Trusted AI
Healthcare professionals increasingly face cognitive overload, spending up to one-third of their time navigating patient data across multiple systems. HealthShare AI Assistant is designed to combat this challenge by reducing administrative strain and improving decision velocity.
The assistant’s ability to synthesize years of longitudinal data into a single, clinically relevant view allows doctors and care teams to identify trends, potential risks, and treatment opportunities faster than ever before. The result is a more efficient, informed, and connected healthcare experience for both providers and patients.
Pilot implementations of HealthShare AI Assistant have already demonstrated measurable improvements in productivity, satisfaction, and quality of care.
Early Success: Healthix Pilot Program
One of the first large-scale pilots of HealthShare AI Assistant was conducted with Healthix, one of the largest public health information exchanges (HIEs) in the United States. Healthix connects more than 9,000 healthcare facilities and manages health information for over 21 million patients.
Collecting information from 9,000+ facilities for over 21 million patients comes with an abundance of data,” said Todd Rogow, CEO of Healthix. “With HealthShare AI Assistant, our clinician users now have a tool to get an instant, clinically validated summary drawn from years of records, delivering a holistic view of a patient’s medical history at time of care.
According to preliminary findings from Healthix’s usability studies, clinicians reported significant reductions in time spent reviewing records and higher satisfaction with data accessibility. The AI Assistant not only accelerated information retrieval but also surfaced actionable insights that might otherwise have gone unnoticed in the vast sea of clinical data.
These outcomes underscore the assistant’s potential to enhance clinical engagement, reduce errors, and support evidence-based decision-making at the point of care.
Building Trust in AI for Healthcare
Trust remains a cornerstone of AI adoption in healthcare. InterSystems’ approach emphasizes transparency, data provenance, and interoperability—critical factors in ensuring that AI serves as a trusted partner in clinical environments.
The HealthShare AI Assistant leverages verified data from thousands of sources, ensuring that every generated summary or response is grounded in authentic, validated records rather than speculative or unverified content. This is especially crucial in an era when generative AI models are widely used but not always built upon medically accurate or compliant data.
By anchoring AI-driven insights in real, interoperable clinical data, InterSystems ensures that the technology enhances rather than replaces human expertise.
Clinicians don’t need more data—they need clarity,” added Woodlock. “The HealthShare AI Assistant helps distill what matters most so they can make better decisions, faster, with full confidence in the underlying information.
Empowering Healthcare Organizations Worldwide
The launch of the HealthShare AI Assistant marks another step in InterSystems’ mission to drive data-driven healthcare transformation. The HealthShare suite already powers data interoperability and connected care across more than 80 countries, supporting hospitals, health systems, and public health networks.
Now, with the addition of generative AI, HealthShare expands its role from a data-sharing platform to an intelligent engagement engine capable of supporting clinical reasoning, case management, and operational decision-making at scale.
Healthcare organizations adopting HealthShare AI Assistant can expect to see:
- Accelerated data retrieval and reduced administrative burden.
- Enhanced patient engagement through clearer, AI-assisted insights.
- Improved care coordination across teams and facilities.
- Higher data transparency through full audit trails and source traceability.
- Greater clinician satisfaction through simplified workflows and reduced information overload.
Availability and Global Rollout
The HealthShare AI Assistant is available immediately to HealthShare customers in supported regions, with additional rollouts planned through 2026. Organizations interested in adopting or piloting the AI Assistant can engage directly with InterSystems’ regional partners and implementation teams for tailored deployment strategies.
The launch underscores InterSystems’ continued investment in ethical, responsible AI—focusing on practical, clinician-centered applications that enhance care delivery without compromising trust, privacy, or control.
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