Ookla Introduces Speedtest Pulse™ to Revolutionize In-Home and Enterprise Wi-Fi Diagnostics
Ookla®, the global leader in connectivity intelligence and the creator of the widely trusted Speedtest® platform, today unveiled Speedtest Pulse™, a cutting-edge network diagnostic device designed to deliver comprehensive, smartphone-based validation and troubleshooting for internet service providers (ISPs) and enterprises. Speedtest Pulse builds on the decades-long reputation of Speedtest as the gold standard for network performance measurement, bridging a crucial gap in technician toolkits by offering a scalable, easy-to-use solution that provides clear, actionable insights in real time.
The launch of Speedtest Pulse comes at a pivotal moment in the connectivity landscape. Today, Wi-Fi is no longer a mere convenience; it has become essential infrastructure for modern homes, businesses, and enterprise operations. Homeowners and enterprise users alike rely on Wi-Fi not only for internet access but also as the primary lens through which they evaluate their internet service. Meanwhile, enterprises are increasingly dependent on seamless Wi-Fi to maintain productivity, connect devices, and support critical business functions. As connected devices proliferate and Wi-Fi-only networks become more prevalent, ensuring a high-quality, consistent user experience has become an operational imperative. For ISPs, the ability to verify network performance during installation and rapidly troubleshoot issues directly impacts customer satisfaction, loyalty, and support costs.
Closing the Gap in Technician Toolkits
Stephen Bye, President and CEO of Ookla, a division of Ziff Davis, emphasized the need for a practical, professional-grade tool for in-home and enterprise Wi-Fi testing:
“While service providers are delivering impressive speeds to the home, the quality of the customer’s experience is limited by the performance of the in-home Wi-Fi,” said Bye. “Technicians have long faced a choice between overly simplistic apps that provide minimal insight and expensive, complex expert systems that are not practical for widespread deployment. Speedtest Pulse is the solution the industry has been waiting for. We are putting the same advanced expertise trusted by 90% of the Fortune 500 directly into the hands of every technician, giving them a powerful tool to validate in-home Wi-Fi quality, solve problems on the spot, and improve the customer experience.”
Speedtest Pulse addresses a longstanding challenge: providing technicians with real-world visibility into the network while translating complex technical metrics into actionable recommendations. By delivering definitive, testable results, the device empowers technicians to make informed decisions during installation and troubleshooting, helping ensure that network performance meets both technical standards and customer expectations.
Two Key Diagnostic Modes
Speedtest Pulse introduces two complementary diagnostic modes: Active Pulse and Continuous Pulse, each designed to meet specific operational needs.
Active Pulse is optimized for real-time network validation. Technicians can use it to instantly verify new installations or isolate the source of a network problem with a guided, step-by-step process. Active Pulse evaluates all aspects of connectivity, including the inbound internet service, local Wi-Fi network, and individual client devices. Once the data is collected, it is translated into actionable insights and recommendations, making it easier for technicians to identify the root cause of performance issues.
The process also generates a definitive network installation performance report, offering tangible proof of whole-home connectivity for customers. This documentation not only satisfies customer expectations but also establishes a reliable baseline for future troubleshooting, allowing support teams to track performance changes over time and quickly address any recurring issues.
Continuous Pulse, scheduled for release in 2026, is designed as a “leave-behind” testing solution for enterprise and large-scale deployments. Unlike traditional spot-check tests, Continuous Pulse collects ongoing performance data, helping to identify intermittent issues, establish long-term baselines, and detect early signs of performance degradation before users notice problems. By capturing hard-to-reproduce network behaviors, Continuous Pulse reduces the need for repeat technician visits, which are both costly and disruptive for ISPs and enterprises.
Anssi Tauriainen, SVP of Engineering at Ookla, explained the philosophy behind Speedtest Pulse:
“Technicians frequently tell us that their tools provide overwhelming amounts of raw data but little guidance on what to do with it. We built Speedtest Pulse to act as the expert in their pocket. It translates complex RF data and throughput metrics into actionable recommendations, empowering every technician to solve the right problem correctly the first time.”
Leveraging the Global Speedtest Network
One of the key strengths of Speedtest Pulse is its integration with the Speedtest global network, which includes over 15,000 servers worldwide. This infrastructure ensures that every test measures true last-mile performance, providing technicians with highly accurate, location-specific insights.
Data collected by Speedtest Pulse is automatically integrated into Speedtest Insights™, a centralized performance management platform. This enables enterprises and ISPs to aggregate performance metrics, monitor network health across multiple sites, and quickly identify areas that require attention. Additionally, Speedtest Pulse can be deployed seamlessly into existing network performance management systems, making it a scalable solution suitable for organizations of all sizes.
Solving Modern Connectivity Challenges
The rise of connected homes and enterprises has created a new set of challenges for ISPs and system integrators. Modern networks are no longer limited to a single device per household or office; today, hundreds of devices—smartphones, laptops, IoT devices, smart appliances, and edge computing nodes—rely on robust Wi-Fi for uninterrupted service. Ensuring high-quality performance under these conditions requires a new class of diagnostic tools capable of simplifying complex data into actionable guidance.
Speedtest Pulse answers this need by providing:
- Accurate, real-time diagnostics for both new installations and ongoing maintenance.
- Actionable recommendations for technicians, minimizing guesswork and repeat visits.
- Comprehensive reporting that demonstrates whole-home or enterprise-wide connectivity performance.
- Scalable deployment, from a single technician toolkit to large enterprise or ISP-wide monitoring solutions.
By giving technicians the right tools at the right time, Speedtest Pulse helps improve customer satisfaction, reduce support costs, and streamline operations for ISPs and enterprise IT teams alike.
Future-Proofing Wi-Fi and Network Management
As the connectivity landscape continues to evolve, Speedtest Pulse positions ISPs and enterprises to proactively manage network quality. By combining advanced diagnostic capabilities with cloud-based analytics, it allows teams to address performance issues before they impact end users. The Continuous Pulse mode, in particular, offers a proactive approach to network monitoring, helping organizations maintain consistent service levels even as demands on Wi-Fi and internet infrastructure increase.
The launch of Speedtest Pulse is part of Ookla’s broader strategy to equip service providers, enterprises, and technicians with intuitive, professional-grade tools that bridge the gap between simple consumer apps and expensive, complex enterprise solutions. It demonstrates Ookla’s commitment to transforming connectivity intelligence into actionable insights that directly improve end-user experiences.
Source Link:https://www.businesswire.com/
