Enhanced portal streamlines scheduling, communication, and access to records, helping practices deliver a more convenient and connected patient experience.
RevolutionEHR, a leading cloud-based electronic health record (EHR) and practice management platform built specifically for optometry practices, has announced early access to a fully redesigned patient portal. The new portal, also known as the personal health record (PHR), is aimed at strengthening patient engagement while reducing administrative burdens for eye care practices.
The redesigned portal brings together scheduling, billing, messaging, and access to medical records into a single, streamlined interface. By unifying these key functions in one intuitive experience, the system is designed to minimize interruptions, reduce manual follow-ups, and simplify day-to-day interactions between patients and practice staff.
With the new portal, patients can manage multiple aspects of their care through a secure, easy-to-use platform. They can schedule appointments, send and receive secure messages, pay bills online, and access clinical documents, including CCDA records, all from one destination. This integrated approach aims to cut down on phone calls, accelerate payment cycles, and improve communication clarity, while also easing the workload for practice teams.
According to the company, the updated portal is built around real-world workflows, allowing optometry practices to engage patients more effectively without adding complexity to compliance requirements. The platform includes secure, ONC-aligned functionality that supports regulatory standards while keeping the user experience simple and accessible.
Danny Shipman, Vice President of Product for RevolutionEHR, emphasized the importance of reliable and straightforward patient engagement tools. He noted that when the patient experience is dependable and easy to use, practices can save time and build greater confidence in their operations. The redesigned portal, he said, is intended to enhance everyday interactions through a patient-facing system practices can trust.
The new patient portal introduces several key features. A streamlined login process replaces traditional usernames and passwords with a one-time passcode delivered via email, simplifying access while maintaining security. Enhanced secure messaging allows patients to communicate with additional staff members, providing faster and more flexible support. Patients can also view upcoming recalls directly within the portal, giving them better visibility into follow-up care needs.
To support brand consistency, the portal includes practice branding controls, enabling clinics to customize colors and upload logos. This helps create a cohesive, professional patient experience that reflects each practice’s identity.
Overall, the redesign is intended to help optometry practices operate more efficiently while strengthening the patient relationship. By consolidating essential functions into one platform, the portal allows teams to spend less time on administrative tasks and more time focused on patient care.
RevolutionEHR is part of PracticeTek, a healthcare technology company focused on simplifying practice management and improving patient experiences across multiple specialties. PracticeTek provides technology solutions for chiropractic, vision, dental, and wellbeing practices, offering integrated software and services that help attract new patients, streamline operations, and improve both clinical and financial outcomes.
About PracticeTek
PracticeTek is the leading provider of retail healthcare technology solutions across Chiropractic, Vision, Dental, and Wellbeing specialties. Through a connected suite of software and services, PracticeTek delivers solutions that foster exceptional patient experiences, attract new patients, and make the business of healthcare easier for clinicians. Committed to innovation and investment in retail healthcare technology, PracticeTek empowers practices with streamlined operations and improved clinical and financial outcomes.
