Recognized for secure, seamless email protection and strong customer satisfaction in G2’s 2026 rankings.
Paubox, a provider of HIPAA-compliant email security solutions, has once again been recognized among the top healthcare software platforms, earning back-to-back honors in G2’s 2026 Best Healthcare Software Products Awards. The company was named the best email encryption software in the rankings, a distinction determined entirely by verified user reviews. With less than one percent of more than 175,000 vendors on G2 earning placement across the year’s 46 award lists, the recognition highlights the company’s growing influence and strong reputation within the healthcare technology sector.
The annual Best Software Awards from G2 are considered one of the most data-driven recognitions in the software industry. Unlike traditional awards that may rely on analyst opinions, marketing submissions, or paid placements, G2’s rankings are based exclusively on authentic, timely feedback from actual users. The platform reaches more than 100 million software buyers each year, making its rankings an important guide for organizations evaluating technology solutions.
Paubox’s placement for the second consecutive year signals sustained customer satisfaction and consistent performance in a market where trust, reliability, and compliance are critical. In addition to being named the best email encryption software, the company also secured top positions in multiple email security categories. These include Best Secure Email Gateway, Email Security, and HIPAA-Compliant Messaging Software, effectively making Paubox the highest-rated solution across every email security category in which it competes.
G2’s Chief Marketing Officer, Alex London, described the awards as a valuable reference point for software buyers navigating an increasingly complex marketplace. According to London, the rankings serve as a “compass” grounded in real user experiences, helping organizations identify solutions that consistently deliver results. This user-driven approach has become especially important as the number of available software tools continues to grow across every industry, including healthcare.
Email encryption, in particular, has long presented challenges for healthcare organizations. Traditional encryption tools often require recipients to log into secure portals, create new accounts, download attachments, or follow multiple steps just to read a single message. These extra layers of complexity can lead to workflow disruptions, frustrated patients, and increased administrative burdens. More importantly, they can encourage users to bypass encryption altogether, creating compliance risks and potential exposure of sensitive patient data.
Paubox has built its platform around a different philosophy. Instead of requiring extra steps, the company encrypts every outbound email by default. Messages arrive directly in the recipient’s inbox and can be opened like any standard email, without special logins, portals, or downloads. This “frictionless” approach is designed to improve both security and usability, ensuring that encryption becomes an automatic part of everyday communication rather than an additional task.
The company’s approach appears to resonate strongly with its customers. Paubox maintains a 4.9-star rating on G2, based on hundreds of verified user reviews. Many of these reviews highlight the platform’s ease of use, seamless integration with existing email systems, and the peace of mind it provides healthcare professionals who must comply with strict privacy regulations.
Across G2’s most recent seasonal reports, Paubox has demonstrated consistent performance. The company has earned the number-one ranking in more than 30 categories, collected over 75 badges, and appeared in 54 separate reports. These results reflect not just a single award or moment of recognition, but a pattern of strong customer satisfaction across multiple product areas and time periods.
Adoption of the platform continues to grow as well. More than 8,000 healthcare organizations now rely on Paubox to secure their email communications. Among its customers are well-known healthcare and technology organizations, including Cost Plus Drugs, Rippling, and Covenant Health. This expanding customer base illustrates the increasing demand for solutions that combine strong security with minimal disruption to existing workflows.
According to CEO and founder Hoala Greevy, the company’s product strategy is driven primarily by customer feedback. He emphasized that users consistently prioritize three core elements: security, reliability, and ease of use. These priorities, he noted, form the foundation of the company’s development roadmap and long-term vision. The recognition from G2, in his view, confirms that the company is investing in the right areas and delivering what customers actually need.
Customer testimonials on G2 reinforce this perspective. Many healthcare professionals describe the platform as nearly invisible in day-to-day use, while still providing robust protection for sensitive communications. One reviewer from a medical facility noted that patient privacy is their top priority and praised the platform for making encrypted messaging easy and automatic. Another user highlighted how seamlessly the solution integrates with existing email systems, eliminating the need to manually mark messages as encrypted or instruct recipients on how to access them. A third reviewer remarked that the simplicity of the system almost makes it seem as though nothing is happening behind the scenes, until weekly reports reveal the threats that were prevented.
Looking ahead, Paubox is continuing to expand its product offerings beyond outbound email encryption. The company recently introduced an AI-powered inbound email security solution designed to detect sophisticated phishing attempts. Unlike traditional rule-based filters, which rely on predefined patterns, the new system uses generative AI to identify more subtle or evolving threats that might otherwise bypass standard defenses.
This new product is part of a broader suite of tools tailored specifically for healthcare organizations. In addition to outbound and inbound email security, the company now offers HIPAA-compliant email marketing, a developer-focused email API, secure forms, data loss prevention, and email archiving solutions. By building an integrated platform, Paubox aims to address multiple communication and compliance needs within a single ecosystem.
The healthcare sector continues to be a major target for cyberattacks, particularly phishing and email-based threats. Patient data is highly valuable on the black market, and many healthcare organizations rely on legacy systems that can be difficult to secure. As a result, demand for easy-to-deploy, user-friendly security solutions has increased significantly in recent years.
Paubox’s growth and repeated recognition from G2 suggest that its approach—combining strong security with simplicity—aligns well with the needs of modern healthcare providers. By eliminating the friction traditionally associated with encryption, the company aims to make secure communication the default rather than the exception.
As digital communication continues to expand across the healthcare industry, solutions that balance compliance, usability, and advanced threat protection are likely to play an increasingly central role. With its second consecutive appearance on G2’s Best Healthcare Software Products list and top rankings across multiple email security categories, Paubox appears positioned to remain a key player in this evolving landscape.
