Deepgram Expands APAC Presence with Singapore Headquarters and Strategic EDBI Investment
Deepgram, a leading provider of real-time artificial intelligence infrastructure for voice applications, is expanding its presence in the Asia-Pacific region with plans to establish its APAC headquarters in Singapore. The move reflects the company’s growing demand for production-grade Voice AI across the region and marks a significant investment in supporting customers, partners, and developers across Asia-Pacific.
As part of the expansion, Deepgram has appointed Sriram Ved as Vice President and General Manager for APAC. Ved will lead the company’s regional strategy and oversee customer relationships, partnerships, commercial activities, and go-to-market expansion throughout the region.
The decision to establish a regional headquarters in Singapore comes as Deepgram experiences rapid growth in APAC. The company reported a 96% year-over-year increase in API requests across the region and currently serves customers in more than 20 markets. These include Australia, China, Hong Kong, India, Indonesia, Japan, Singapore, South Korea, Thailand, and Vietnam.
From its Singapore base, Deepgram plans to bring its regional leadership and customer-facing operations closer to businesses adopting Voice AI. The company will also expand its support for Asian languages and accents while working to increase its low-latency inference capabilities across the region.
Strategic Investment from EDBI
Deepgram’s Singapore expansion follows a strategic investment from EDBI, an investment arm of SG Growth Capital and part of the broader Singapore Economic Development Board and Enterprise Singapore ecosystem. The investment is part of an extension of Deepgram’s US$130 million Series C funding round.
In addition to providing investment support, EDBI will work with Deepgram as the company establishes its Singapore operations and develops commercial relationships across APAC.
The partnership highlights Singapore’s growing role as a regional center for artificial intelligence, technology development, and innovation. For Deepgram, Singapore provides access to a highly connected business environment and a strategic location from which to serve customers across Asia-Pacific.
Deepgram believes the region represents one of the world’s most promising markets for Voice AI because of its large customer base, rapid technology adoption, and extensive linguistic diversity.
“APAC is one of the most promising markets for Voice AI right now,” said Scott Stephenson, CEO and co-founder of Deepgram. “You have huge demand, incredible linguistic diversity, and companies moving quickly from experimenting with AI to putting it into production.”
He added that establishing an APAC headquarters in Singapore will bring Deepgram closer to customers and partners while providing a strong foundation for expanding Voice AI capabilities throughout the region.
Growing Demand for Voice AI
Voice AI is increasingly moving beyond experimental applications and becoming part of everyday business operations. Companies across APAC are deploying voice-based artificial intelligence in industries such as contact centers, financial services, healthcare, telecommunications, retail, and e-commerce.
As these deployments expand, enterprises require voice technologies that can operate reliably at large scale. Systems must be able to understand different languages, accents, speech patterns, and noisy environments while delivering low latency and high accuracy.
Organizations are also placing greater emphasis on privacy, data security, cost efficiency, and data residency. These requirements can vary significantly across different countries and industries.
Deepgram’s regional strategy is designed to address these challenges by bringing its technology, expertise, and support closer to customers throughout APAC.
Three Key Areas of Regional Expansion
Deepgram plans to focus its investment in the region across three major areas: customer and partner support, Asian-language capabilities, and low-latency deployment.
1. Expanding Customer and Partner Support
The establishment of the Singapore headquarters will enable Deepgram to strengthen its regional leadership and expand customer support and commercial operations.
The company plans to build closer relationships with enterprises, technology companies, developers, and partners across APAC. Having regional teams in place is expected to help Deepgram better understand local requirements and provide faster support to organizations deploying Voice AI.
The company is also seeing increased interest from a new generation of AI companies developing voice-enabled products specifically for Asian markets.
2. Strengthening Asian-Language Capabilities
Language diversity is one of the biggest opportunities and challenges for Voice AI in APAC. Deepgram plans to build on its existing speech-to-text capabilities for the four official languages of Singapore: English, Mandarin Chinese, Malay, and Tamil.
The company also supports a wider range of Asian languages, including Japanese, Hindi, Thai, Cantonese, and several Indic languages and regional variants.
Deepgram intends to further improve its understanding of Asian accents, speech patterns, multilingual conversations, code-switching, and industry-specific terminology.
These improvements could be particularly valuable for businesses operating across multiple countries where customers frequently switch between languages or use regional expressions during conversations.
“Voice AI is already live in production across APAC, from contact centers and financial services to healthcare and telecommunications,” said Sriram Ved, Vice President and General Manager for APAC at Deepgram.
According to Ved, businesses need voice infrastructure capable of operating effectively in real-world conditions, including background noise, different accents, multiple languages, and high volumes of customer interactions.
3. Expanding Low-Latency Infrastructure
Deepgram also plans to expand its low-latency inference footprint across APAC. Lower latency is particularly important for real-time Voice AI applications, where delays can negatively affect the quality of conversations and user experiences.
The company intends to continue offering flexible deployment options, including cloud, virtual private cloud, self-hosted, and on-premises environments.
These deployment models can help organizations address requirements related to privacy, data control, security, and data residency. Such flexibility is especially important for regulated industries and enterprises handling sensitive customer information.
Supporting Singapore’s AI Ecosystem
EDBI’s investment in Deepgram reflects Singapore’s broader ambition to attract innovative technology companies and strengthen the country’s position as a global AI and technology hub.
EDBI invests in international companies that develop innovative technologies, create high-quality employment opportunities, and contribute to Singapore’s long-term economic development.
“Voice AI is becoming critical infrastructure for enterprises across Asia,” said Yeung Chia Li, Senior Partner at EDBI. She noted that companies developing Voice AI technologies need to remain close to the markets, languages, and operational environments they serve.
According to EDBI, Deepgram’s decision to establish its APAC headquarters in Singapore demonstrates a long-term commitment to building capabilities in the country while supporting growth throughout the region.
Deepgram’s Global Scale
Deepgram has established a significant global presence in the Voice AI market. The company currently supports more than 200,000 developers and 1,400 organizations.
Its technology has processed more than 50,000 years of audio and transcribed more than one trillion words, giving the company a large body of data and experience in developing speech-focused AI systems.
Deepgram’s platform provides speech-to-text, text-to-speech, and speech-to-speech capabilities through an enterprise-focused infrastructure platform. Its technology is available through cloud APIs as well as self-hosted and on-premises deployment models.
The company serves a diverse customer base that includes technology companies developing voice-enabled products, enterprises implementing AI internally, and partners working with large organizations.
Looking Ahead
The establishment of its APAC headquarters represents a major step in Deepgram’s regional growth strategy. By placing regional leadership and operations in Singapore, the company aims to strengthen its relationships with customers and partners while accelerating the adoption of Voice AI across Asia-Pacific.
The combination of Singapore’s technology ecosystem, EDBI’s strategic support, and Deepgram’s voice AI capabilities could help the company expand its footprint in one of the world’s most diverse and rapidly evolving AI markets.
As enterprises increasingly move Voice AI from experimentation into mission-critical applications, Deepgram’s focus on language support, low latency, flexible deployment, and regional customer service positions the company to support the next phase of voice technology adoption across APAC.
The Singapore headquarters will serve as the foundation for this expansion, allowing Deepgram to develop deeper regional capabilities while continuing to provide the infrastructure needed to power real-time voice applications at global scale.
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